Shipping policy
Shipping Policy & Delivery Times
House of Ador
At House of Ador, we believe delivery should feel as considered as the pieces themselves. Every order is prepared with care, clarity, and respect for your time.
Order Processing
All orders are processed within 2-4 business days (excluding weekends and UK public holidays).
During high-demand periods (launches, seasonal edits, holidays), processing may take up to 5 business days +.
You will receive a confirmation email once your order has been dispatched, including tracking details.
United Kingdom Delivery
Standard UK Delivery: 2–5 business days - Royal Mail [Tracked]
Express UK Delivery: 1–2 business days - Royal Mail [Tracked & Signed] - For Christmas period ONLY.
Orders within the UK are shipped via trusted courier partners to ensure reliable and secure delivery.
Delays & Exceptional Circumstances
While we do everything possible to meet our delivery timelines, delays may occasionally occur due to:
Customs processing
Weather conditions
Courier service disruptions
House of Ador cannot be held responsible for delays outside our control, but we are always here to support you should an issue arise.
Incorrect Address or Failed Delivery
Please ensure all delivery details are correct at checkout.
House of Ador cannot be responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Questions?
For any delivery-related enquiries, please contact us at:
📩 contact@houseofador.com