FAQ's

WHAT MAKES HOUSE OF ADOR PIECES UNIQUE?
Each piece is designed with refined fabrics, thoughtful detail, and timeless silhouettes. The focus stays on quality, fit, and feel rather than trends.

HOW LONG DOES SHIPPING TAKE?
Orders are processed within 2 to 4 business days. Standard delivery usually takes 2 to 5 business days after dispatch.

HOW DO I CHOOSE THE RIGHT SIZE?
Sizing guidance is available on each product page to help you select the best fit. If you are unsure, you can contact us before placing your order.

WHAT MATERIALS ARE USED IN YOUR PRODUCTS?
Our collections feature premium fabrics such as silk, silk velvet, and wool, chosen for quality, comfort, and longevity.

HOW SHOULD I CARE FOR SILK AND VELVET ITEMS?
We recommend gentle dry cleaning for silk and velvet pieces to preserve their texture and finish.

DO YOU RESTOCK SOLD OUT ITEMS?
Some pieces may be restocked depending on demand and fabric availability. Limited styles may not return once sold out.

WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED?
Please contact us with your order number and clear photos of the issue. Our team will assist you promptly.

HOW CAN I CONTACT HOUSE OF ADOR?
You can reach us by email at contact@houseofador.com or through the contact form on our website.